Customer Testimonials
Kristy Miles was an amazing sales consultant! We totally appreciated her honesty, patience, and willingness to work with us as we purchased our new activ/equinox 2025. Thank you Kristi!
Fast, friendly service. They offer a pick up and return option which is great.
Very helpful in doing recall service. Thank you
Found the truck I was looking for. Call Scott Behm he made the buying process so easy. The Pritchard’s Team is an amazing team! Very Professional!
We have bought four vehicles from Pritchard's in Clear Lake. No hassle when choosing a vehicle. We currently bought a vehicle for our daughter from Jason in Sales who was also sold us another vehicle for our other daughter. Sales people make the sale easy and explain all the documents and answer any questions we had. Recommend Pritchard's Auto if you are looking for a vehicle.
I have purchased three vehicles from them. The recent purchase was a work truck that was a challenge to locate. They understood my request and needs and located a truck that meet my requirements. Once they had it one site I picked it up and the whole paperwork process was less than 15 minutes. Very pleased with process.
I am very satisfied with the service I receive at Pritchard's Lake.
Kristi was great to work with, so great we came back the next day to buy a second car from her!
We bought a used car from here and really enjoyed our experience. Kristi Miles was a dream to work with. Very friendly and even paid attention to our kids, which we had along. We had a lot of questions, and she answered them all with grace and patience. Would consider them again in the future.
My first purchase with you, both Cody and Jason were great to work with. Seen the mustang online and made the trip over. So glad I did asI love it. Thanks
Great
This is our 2nd car purchase with Pritchards and Kristie! Amazing team, wonderful sales & customer service. I have my car serviced there and then service dept is also wonderful!
Blake and Jason took great care of us getting our new vehicle. We filled out the application online and came up a few days later to pick the vehicle up. We were in an out, no hassle, and they didn't complain about my kids being with me!
Blake and the entire team at Pritchard’s made the car buying experience easy, smooth, and comfortable! We love our new car.
Had a great experience. They do great work and had me back on the road in no time.
Great service.
Cody and Finance made they buying experience enjoyable and simple
Micah worked really hard making sure the truck I purchased was the correct one for me. Very happy with it wasn’t sure I was going to buy new. Turned out to be the best choice for me.
Cody was great through the whole buying process. We talked about the exact vehicle I was looking for and each time one came available he would reach out. We love the vehicle he found for us, fits all the needs we required!
Sold my car to the dealership. Tim gave me a very fair offer, handed him the keys, a sheet of paper needed for my loan details, and left. I came back about 4 hours later and had a check in my hand! No phone calls, meetings, or hassle. Tim, Angie, and the team couldn’t have made it an easier process. I literally did nothing! If you’re looking to sell a car, in North Iowa especially, go see the team at Pritchard’s Lake Chevrolet! Highly recommended.
Pritchard's Lake was so helpful when my son's truck broke down in Clear Lake. The service department was extremely helpful and understanding during this stressful time for me, as I live in Michigan. Ultimately it came to the fact the truck was no longer salvageable, which was a sad moment, as this truck was a gift from my deceased father to my son. I had to make the decision to "give up" on repairs and buy a new vehicle. The service department put me in contact with salesman Blake. Blake was absolutely wonderful to work with. ...
Had a great experience! Blake worked with us and my limited time- frame and brought the car closer to us to test drive. When we went to the dealership Cody and Blake worked with us and got us out with our new car pretty quick. Thank you!
Thanks Jason!!
Scott in sales and Angie in finance were fantastic to work with! Great overall experience!
Awesome customer service! I first tried to get into the dealership in Mason City which was the worst experience I’ve ever had with a dealership. Totally different experience here at Pritchard. Got me in quick and diagnosed the problem with my truck as they did my oil change. Very helpful and professional.
I have been shopping and looking for a new vehcile for sometime, wanting to replace my 2015 Ford Escape. I was introduce to Blake True after discussing some vehicles that I was interested in. He was awesome! I told him the different options I was thinking of and what I was torn between. He showed me several different vehicles and we test drove them. He actually knew everything about them, all the specs, what they were equipped with, which ones had certain features and which ones didn't. He never had to pause too look anything up, and never said "...
Scott arranged a loaner for us from Lake Chevrolet while a recall was taken care of at the Garner location. Our car was picked up & brought back to Clear Lake where an oil change was done. It all went smoothly ! Thanks so much!
Stop in to ask questions on a loaner car they gave me as my chevy was in the shop. Deal was really good so I purchase the loaner
Great dealership! Knowledgeable and Friendly staff!
Always purchase and have my vehicles serviced here, great and friendly crew!
My husband and I purchased a Ford Edge from this location. And let me tell you, the experience was outstanding. Kristi and Angie were amazing to work with, they were down to earth, relatable and all around helpful in every way possible. We had never owned such a high tech vehicle and Kristi sat down with me and ran through every feature the car had and I appreciated that more than she could ever imagine. I am excited to keep coming back to Pritchard's to purchase our future vehicles!
Great place Scott is a great guy.
Great service and knowledgeable staff.
Kristi and Blake made the process of getting a vehicle for our family very smooth! Highly recommend!
Sales Department is top notch.
Justin's years of experience and integrity are priceless.
Service department is great. My appointment was at 4 they had it at 4:02 and back to me at 4:34.....I highly recommend them!!
Flew out from Indiana to buy a new Chevy Bolt. Derek was our salesman, and he did a great job with everything. Angie and Austin also did a great job in the finance dept., getting all the necessary docs together. They all made the process pretty simple, thanks a bunch!
Buying was quick and easy. Very professional. Helped with all my questions.
I had a great experience buying a vehicle for my business here at Pritchard's. The price was very reasonable and the whole process was completely transparent. Pritchard's is a multi-generation business and you can tell right away that this place is special. Kristi was my salesperson. She was friendly, engaging, funny and had a warm smile! She didn't push or pressure me in any way. It really felt like I was just talking to an old friend. The process was quick and easy, Kristi had everything ready for me and made sure I was comfortable the entire ...
Always enjoy doing business with Pritchards! The Behms are great people and they're my first call whenever I'm in the market for a new vehicle.
Everything from my salesman Derek to the finance department went so smooth. Driving 2 hours away they made sure everything was ready for me and didn’t waste my time. The truck was clean and as advertised. They gave top dollar for my trade too. I wouldn’t be afraid to buy or recommend Pritchards to anyone.
Got a new Equinox RS very nice
Top notch Salesman (Derek Prestholt) and the dealership too. Derek and I worked together to keep track of my car during the transit period and once it arrived the remaining paper work was fast and easy. I have nothing but good things to say about the whole experience. And, we love, love, love our new 2023 Chevy Bolt EUV!
Just moved to Clear Lake and did not know that a dealership would come get my truck for an oil change. Awesome! I'm going back!
Kristi Miles is the best salesperson ever!!! She takes good care of me, even after the sale! Thanks, Kristi!
Great service. So nice they picked up and delivered my father’s vehicle. Thank you
Justin Hoeft is a part of their sales team and he used to be my sales manager at a previous dealership! He is beyond knowledgeable with over 30 years of experience when it comes to getting you into the right vehicle and is very fair when it comes to trades on your old vehicle and pricing on your new vehicle! He will always go above and beyond for his customers even after the sale!
I would like to thank all at Pritchards Lake Chevrolet, they were kind and made us feel welcome, was a good experience
Had some work done on my truck here. Krystal kept me updated on the progress of my truck, answered all the questions I had, and got me a loaner car to use while my truck was being serviced. Everything was done in a timely manner as well. If I have any problems in the future, I will be coming back here to get service.
I had a bad experience, but when the right people finally heard what was happening, they made it right. Owned up to it and really left me with a smile.
I had excellent customer service working with Kristi Miles who helped with me buying my new car! I would recommend talking to Kristi when you in the market for a new car! Thank you for all you do!!!
Good people great service
Had a sudden oil leak Pritchards want to inspect took 20 min and they fixed it then there..DONE
Friendly and knowledgable staff. Always greeted when I enter the building.
Very friendly service department staff. They rotated my tires by accident but didn't charge for it either. I'm glad I stayed with Pritchards for this cars service work.
Had a great experience with the whole staff! Especially Kristie, she really went the extra mile to get us the perfect car at a price we could afford. Grateful for all the hard work everyone did! Worth the two hours we drove to get the car!!
Jason went above and beyond to help complete my purchase. Thanks to you and the rest of the staff.
It was great
great sales lady, Katie
This is the second time I have went to pritchards for a car and I one again leave happy and don't feel as if I was taken to the cleaners. Great people and they make the process easy. Kristi Miles made it a painless experience.
Great Service! Love that Steve will pick up my vehicle for oil changes and return it when done.
I would recommend this dealership to anyone wishing to have the best experience ever in purchasing your next vehicle. My experience with Scott Behm was exceptional. He truly understands the meaning of quality customer service. I felt appreciated and valued as a customer. He is simply the BEST. And Angie Hickman too was a delight to work with. It's not easy thinking about financing especially with the cost of vehicles these days. She made it easy and stress free. I appreciated how both of them took their time to explain the process. You are so fortunate to have these ...
Skylar was very helpful!
Kristi was phenomenal to work with! We were overseas trying to find a VW e-Golf and had no luck getting any dealerships in the states to respond to our email inquiries or phone calls. Kristi was the first to call us back and was immediately helpful in tracking down the car we were looking for! Thank you for amazing service and for arranging transport for us to our next base in GA. Will definitely do business with them again if we ever need it!
Both Tim and Scott Behm were stellar in 1)locating the right vehicle for us and 2)excellent delivery of the vehicle to meet all our expectations!! Awesome people to work with! Thank you Tim and Scott!!
First off, let me just tell you that I could not be any more satisfied than coming here and buying a vehicle. So, if you're reading the review to choose a dealership...well look no further! Kristi Miles is my go-to sales representative. She is not only extremely knowledgeable about cars. But will take care of you from the beginning of the deal till the very end. In Addition, Kristi is the type of person who is willing to do the extra work, and willing to go above and beyond to get things done. Furthermore, Kristi is also the ...
I called Pritchard's Lake Chevrolet about a car I was interested in that I had seen advertised online. Kristi Miles answered the phone which turned out to be fortunate for us because she was fantastic to deal with. After many phone conversations and texts messages we ended up buying the car from her. When we came to pick up the car, she was so gracious and hospitable about everything that it was a pleasure doing business with her. I highly recommend this dealership if you are in the market for a car.